{"id":1759,"date":"2023-08-11T08:28:25","date_gmt":"2023-08-11T15:28:25","guid":{"rendered":"https:\/\/www.veri-tax.com\/?p=1759"},"modified":"2024-01-10T11:18:01","modified_gmt":"2024-01-10T19:18:01","slug":"delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha","status":"publish","type":"post","link":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/","title":{"rendered":"Delivering Customer Happiness Spotlight \u2013 Beatriz Mamede da Rocha"},"content":{"rendered":"<p>Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!<\/p>\n<p>Please read how Beatriz delivers our Customer Happiness Promise below!<\/p>\n<h2>Beatriz Mamede da Rocha<\/h2>\n<p><strong>Customer Service Representative (Irvine Remote Team)<\/strong><\/p>\n<p>\u201cI deliver customer happiness by implementing the Core Values: \u2018Make Lemonade\u2019 and \u2018Wear Any Hat.\u2019 My work ethic is to do my best to serve our clients and I put myself in their place to try to help them like I would like to be helped. For each order, I work diligently to provide the best work and to complete it as fast as possible. I like to carry the message that we are reliable. And I enjoy motivating my fellow co-workers in keeping up with the good work by sending out stats emails daily. In addition to that, by knowing many queues, I\u2019m able to hop from one queue to another, so I can help with the order volume. I look forward to learning new queues and acquiring new hats to help clients and colleagues alike.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha! Please read how Beatriz delivers our Customer Happiness Promise below! Beatriz Mamede da Rocha Customer Service Representative (Irvine Remote Team) \u201cI deliver customer happiness by implementing the Core Values: \u2018Make Lemonade\u2019 and \u2018Wear Any Hat.\u2019 My work ethic [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[11],"tags":[],"class_list":["post-1759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-delivering-customer-happiness"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VOE Customer Service Beatriz Mamede da Rocha | Veri-tax<\/title>\n<meta name=\"description\" content=\"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VOE Customer Service Beatriz Mamede da Rocha | Veri-tax\" \/>\n<meta property=\"og:description\" content=\"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/\" \/>\n<meta property=\"og:site_name\" content=\"Veri-Tax, Inc.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/VeriTaxLLC\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-11T15:28:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-10T19:18:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Veri-Tax News\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@VeritaxLLC\" \/>\n<meta name=\"twitter:site\" content=\"@VeritaxLLC\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Veri-Tax News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/\"},\"author\":{\"name\":\"Veri-Tax News\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#\\\/schema\\\/person\\\/81019e2b4138078d170d079ba4df498f\"},\"headline\":\"Delivering Customer Happiness Spotlight \u2013 Beatriz Mamede da Rocha\",\"datePublished\":\"2023-08-11T15:28:25+00:00\",\"dateModified\":\"2024-01-10T19:18:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/\"},\"wordCount\":184,\"publisher\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png\",\"articleSection\":[\"Delivering Customer Happiness\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/\",\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/\",\"name\":\"VOE Customer Service Beatriz Mamede da Rocha | Veri-tax\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png\",\"datePublished\":\"2023-08-11T15:28:25+00:00\",\"dateModified\":\"2024-01-10T19:18:01+00:00\",\"description\":\"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png\",\"contentUrl\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png\",\"width\":1200,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.veri-tax.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delivering Customer Happiness Spotlight \u2013 Beatriz Mamede da Rocha\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#website\",\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/\",\"name\":\"Veri-Tax, Inc.\",\"description\":\"Verification Specialists | Verification of Employment | Veri-Tax, Inc.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.veri-tax.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#organization\",\"name\":\"Veri-Tax, Inc.\",\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/logo-veri-tax-vertical.png\",\"contentUrl\":\"https:\\\/\\\/www.veri-tax.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/logo-veri-tax-vertical.png\",\"width\":696,\"height\":696,\"caption\":\"Veri-Tax, Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/VeriTaxLLC\\\/\",\"https:\\\/\\\/x.com\\\/VeritaxLLC\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/veri-tax\\\/\",\"https:\\\/\\\/www.instagram.com\\\/veritaxllc\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.veri-tax.com\\\/#\\\/schema\\\/person\\\/81019e2b4138078d170d079ba4df498f\",\"name\":\"Veri-Tax News\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g\",\"caption\":\"Veri-Tax News\"},\"url\":\"https:\\\/\\\/www.veri-tax.com\\\/author\\\/veritax\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"VOE Customer Service Beatriz Mamede da Rocha | Veri-tax","description":"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/","og_locale":"en_US","og_type":"article","og_title":"VOE Customer Service Beatriz Mamede da Rocha | Veri-tax","og_description":"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!","og_url":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/","og_site_name":"Veri-Tax, Inc.","article_publisher":"https:\/\/www.facebook.com\/VeriTaxLLC\/","article_published_time":"2023-08-11T15:28:25+00:00","article_modified_time":"2024-01-10T19:18:01+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png","type":"image\/png"}],"author":"Veri-Tax News","twitter_card":"summary_large_image","twitter_creator":"@VeritaxLLC","twitter_site":"@VeritaxLLC","twitter_misc":{"Written by":"Veri-Tax News","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#article","isPartOf":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/"},"author":{"name":"Veri-Tax News","@id":"https:\/\/www.veri-tax.com\/#\/schema\/person\/81019e2b4138078d170d079ba4df498f"},"headline":"Delivering Customer Happiness Spotlight \u2013 Beatriz Mamede da Rocha","datePublished":"2023-08-11T15:28:25+00:00","dateModified":"2024-01-10T19:18:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/"},"wordCount":184,"publisher":{"@id":"https:\/\/www.veri-tax.com\/#organization"},"image":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#primaryimage"},"thumbnailUrl":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png","articleSection":["Delivering Customer Happiness"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/","url":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/","name":"VOE Customer Service Beatriz Mamede da Rocha | Veri-tax","isPartOf":{"@id":"https:\/\/www.veri-tax.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#primaryimage"},"image":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#primaryimage"},"thumbnailUrl":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png","datePublished":"2023-08-11T15:28:25+00:00","dateModified":"2024-01-10T19:18:01+00:00","description":"Veri-Tax is excited to continue with our \u2018Delivering Customer Happiness\u2019 Monthly Spotlight featuring Beatriz Mamede da Rocha!","breadcrumb":{"@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#primaryimage","url":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png","contentUrl":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/08\/Delivering-Customer-Happiness-Spotlight-_-Beatriz.png","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/www.veri-tax.com\/delivering-customer-happiness-spotlight-beatriz-mamede-da-rocha\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.veri-tax.com\/"},{"@type":"ListItem","position":2,"name":"Delivering Customer Happiness Spotlight \u2013 Beatriz Mamede da Rocha"}]},{"@type":"WebSite","@id":"https:\/\/www.veri-tax.com\/#website","url":"https:\/\/www.veri-tax.com\/","name":"Veri-Tax, Inc.","description":"Verification Specialists | Verification of Employment | Veri-Tax, Inc.","publisher":{"@id":"https:\/\/www.veri-tax.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.veri-tax.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.veri-tax.com\/#organization","name":"Veri-Tax, Inc.","url":"https:\/\/www.veri-tax.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.veri-tax.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/11\/logo-veri-tax-vertical.png","contentUrl":"https:\/\/www.veri-tax.com\/wp-content\/uploads\/2023\/11\/logo-veri-tax-vertical.png","width":696,"height":696,"caption":"Veri-Tax, Inc."},"image":{"@id":"https:\/\/www.veri-tax.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/VeriTaxLLC\/","https:\/\/x.com\/VeritaxLLC","https:\/\/www.linkedin.com\/company\/veri-tax\/","https:\/\/www.instagram.com\/veritaxllc\/"]},{"@type":"Person","@id":"https:\/\/www.veri-tax.com\/#\/schema\/person\/81019e2b4138078d170d079ba4df498f","name":"Veri-Tax News","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/31af194949473f86d6acdf2df08a85e7986d181709e4c43fe8fce22278f24ae3?s=96&d=mm&r=g","caption":"Veri-Tax News"},"url":"https:\/\/www.veri-tax.com\/author\/veritax\/"}]}},"_links":{"self":[{"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/posts\/1759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/comments?post=1759"}],"version-history":[{"count":1,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/posts\/1759\/revisions"}],"predecessor-version":[{"id":1761,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/posts\/1759\/revisions\/1761"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/media\/1760"}],"wp:attachment":[{"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/media?parent=1759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/categories?post=1759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.veri-tax.com\/wp-json\/wp\/v2\/tags?post=1759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}